Devoted to Dachshunds

Delivery Policy

Orders shipped to UK addresses will be sent via First Class Royal Mail and I normally aim to despatch your order within a maximum of 48 hours. Overseas orders will be sent by Royal Mail's Air Mail service and will, again, be processed within a maximum of 48 hours.

Delivery Charges

Delivery charges are weight based according to the Royal Mail's schedule of First Class Postage fees. Standard Royal Mail charges will apply up to a maximum weight of 10kg (United Kingdom), 4kg (Europe) and 2kg (Rest of World).  If your items have a combined weight that exceeds these limits, then the website will request that you contact me to discuss delivery options.  NB If you live in a country where customs fees may be payable e.g. US or Australia, then these fees will be your own responsibility.

Christmas Delivery Dates

UK - The last recommended posting date for delivery within the UK is Thursday 20th December.  After this date, parcels will need to be sent by Guaranteed Next Day delivery to ensure arrival before Christmas.  Parcels sent this way will incur an extra charge.  I am sorry, but I cannot process orders after 12 Noon Saturday 22nd December.  For overseas orders, please see the table below.

Date
Recommended posting date
Tuesday 4 December Africa, Middle East
Friday 7 December Cyprus, Malta, Asia, Far East, Eastern Europe (except Poland, Czech Republic and Slovakia)
Saturday 8 December Caribbean, Central and South America
Friday 14 December Canada*, Czech Republic, Italy, Poland and USA
Saturday 15 December Finland, Sweden
Monday 17 December Austria, Denmark, Germany, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland
Tuesday 18 December Belgium, France, Ireland, Luxembourg

*Notice for services to Canada: The last recommended posting date to Canada is Friday 14 December, however due to recent industrial action in Canada, Canada Post are advising of significant delivery delays once items reach Canada. As a result, they are no longer able to commit to their usual delivery aims. Customers should expect continuing and significant delays to services over the Christmas period and into the new year.

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IF YOU HAVE NEVER OWNED A DACHSHUND, NO EXPLANATION IS POSSIBLE  

IF YOU OWN A DACHSHUND, NO EXPLANATION IS NECESSARY!

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